eSSL Attendance System Authentication Error

Authentication Failure

Device License Issue

If you face Authentication failure error on the display screen of eSSL Biometric Attendance Machine you need to send the device to following address. Your device can be repaired on a chargeable bases. Your device can be repaired on a chargeable basis. Our dedicated team at Ampletrails specializes in handling eSSL Biometric Attendance Machines and can diagnose and resolve the authentication failure issue efficiently. We understand the importance of accurate attendance tracking for your business, and we’re committed to getting your device back in working condition as quickly as possible.

Contact Information:


Mayank Jain

GST: 06aivpj4334m1zq

Email: In**@am*********.com

Updated Address:

Shilpa Jain
M2 1st Floor Near Shree Krishna Mandir
Block M, Old DLF Colony, Sector 14, Gurugram, Haryana 122001

Phone Numbers: 9891235059 / 9034757673

Call +919891235059 for directions

Trust Ampletrails for Reliable Repairs At Ampletrails, we understand the importance of a smoothly functioning biometric attendance system for your organization. Our experienced team is well-equipped to handle authentication failure issues and other technical challenges with eSSL Biometric Attendance Machines. Don’t let authentication failure disrupt your attendance tracking and workforce management. Contact us today, and let’s work together to resolve the issue and ensure the seamless operation of your eSSL Biometric Attendance Machine. Your satisfaction is our top priority, and we’re here to assist you every step of the way.
  1. To fix your eSSL device, unplug it and plug it back in. This won’t delete any data.
  2. If you don’t see “Authentication Failure” anymore, your eSSL device is fixed!
  3. If the message still shows up after restarting or your device doesn’t start correctly, it needs repair. Visit our website for repair info.
  4. If your eSSL device starts but later shows “Authentication Failure,” you can solve it without sending it for repair. You’ll need a USB drive formatted as FAT32.

These steps should help you get your eSSL device back on track.

  1. Insert the USB drive into your computer and create an empty folder named “DeleteLicense” (remember, the name is case sensitive). Then, remove the USB drive from your computer.
  2. Turn off your eSSL device, and plug in the USB drive. Start the device and wait until the main screen displaying the date and time appears. Once the main screen is visible, remove the USB drive from the eSSL device.
  3. You should no longer see the “Authentication failure” message on your eSSL device’s screen. If you wish, you can delete the “DeleteLicense” folder from your USB drive.

These steps should help resolve the issue and eliminate the “Authentication failure” message from your eSSL device’s screen.

If this still doesn’t solve your issue then you need to send your device for repair and it will be repaired on chargable bases and data may be lost.

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